http://www.yourcoach.be/blog/wp-content/uploads/2014/02/Dale-Carnegie-How-to-win-friends-and-influence-people.pdf
http://www.arvindguptatoys.com/arvindgupta/sagancosmos.pdf
http://www.philaletheians.co.uk/Study%20notes/Living%20the%20Life/Marcus%20Aurelius'%20Meditations%20-%20tr.%20Casaubon.pdf
In a Nutshell Fundamental Techniques In Handling People
Principle 1 - Don't criticize, condemn or complain.
Principle 2 - Give honest and sincere appreciation.
Principle 3 - Arouse in the other person an eager want.
In a Nutshell - Six Ways To Make People Like You
Principle 1 - Become genuinely interested in other people.
Principle 2 - Smile.
Principle 3 - Remember that a person's name is to that person the sweetest and most important sound in any language.
Principle 4 - Be a good listener. Encourage others to talk about themselves.
Principle 5 - Talk in terms of the other person's interests.
Principle 6 - Make the other person feel important-and do it sincerely.
In A Nutshell - Win People To Your Way Of Thinking
Principle 1 The only way to get the best of an argument is to avoid it.
Principle 2 Show respect for the other person's opinions. Never say,"You're wrong."
Principle 3 If you are wrong, admit it quickly and emphatically.
Principle 4 Begin in a friendly way.
Principle 5 Get the other person saying "yes, yes" immediately.
Principle 6 Let the other person do a great deal of the talking.
Principle 7 Let the other person feel that the idea is his or hers.
Principle 8 Try honestly to see things from the other person's point of view.
Principle 9 Be sympathetic with the other person's ideas and desires.
Principle 10 Appeal to the nobler motives.
Principle 11 Dramatize your ideas.
Principle 12 Throw down a challenge.
In A Nutshell Be A Leader
A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:
Principle 1 - Begin with praise and honest appreciation.
Principle 2 - Call attention to people's mistakes indirectly.
Principle 3 - Talk about your own mistakes before criticizing the other person.
Principle 4 - Ask questions instead of giving direct orders.
Principle 5 - Let the other person save face.
Principle 6 - Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."
Principle 7 - Give the other person a fine reputation to live up to.
Principle 8 - Use encouragement. Make the fault seem easy to correct.
Principle 9 - Make the other person happy about doing the thing you suggest.
Seven Rules For Making Your Home Life Happier
Rule 1: Don't nag.
Rule 2: Don't try to make your partner over.
Rule 3: Don't criticize.
Rule 4: Give honest appreciation.
Rule 5: Pay little attentions.
Rule 6: Be courteous.
Rule 7: Read a good book on the sexual side of marriage.
